Security & data
Your sales, your costs, your business.
Planning shelves means handling sales, costs and supplier data. Here is how we look after it.
Encryption. HTTPS everywhere — the app, the API, connectors and share links.
Your own environment. Each customer gets a separate workspace, set up during onboarding; one customer’s data never reaches another’s.
Least-privilege connectors. Connectors use read-only access unless you ask us to write orders back.
Private numbers stay private. Item cost and margin are used for planning but never appear in share links or store exports.
Share links you control. Each planogram link can be turned off at any time.
Backups. Daily backups kept off-site.
Your data, your exit. Export your products, fixtures and planograms at any time; on request we delete your workspace.
AI providers. Requests to AI models carry only what the task needs and go through business API terms that exclude training on your data.
Access. Staff access to customer data is limited to support you’ve asked for.
Shelf photos. Photos sent for compliance checks are kept with the check in your workspace and deleted on request.
Contracts. A data processing agreement is available on request.
Questionnaires. No SOC 2 report yet — we answer security questionnaires and walk your IT team through the setup.
Questions from IT?
Send us your security questionnaire — we’re happy to go through it.